School Directory

Emergency Response Protocols

Throughout the year, schools conduct training and drills to help better prepare students and staff for possible emergency situations. When a school is confronted with an emergency, staff will assess the situation and then decide on a course of action.

Schools conduct drills throughout the year to rehearse emergency procedures. These exercises prepare students and staff to act quickly and help to minimize a student’s fear during a real school emergency.

Lock-Down Lock-Downs are usually used in response to acts or threats of violence to students and/or staff directly impacting the school. During a Lock-Down all doors to and within the school are locked. No one is permitted in or out of any area once it has been locked. Students and staff must respond very quickly to a Lock-Down command to get to a safe location before doors are locked. No one, other than law enforcement, is permitted access to the building until the Lock-Down is over.
Hold and Secure Hold and Secure is used in response to security threats or criminal activity outside the school. During a Hold and Secure, all entrance doors to the school are locked, with no one permitted in or out of the building. No one, other than law enforcement, is permitted access to the building until the Hold and Secure has been cleared.
Shelter-in-Place Generally, Shelter-in-Place is used during an environmental emergency, such as severe storms or chemical spills. During a Shelter-in-Place, students and staff retreat to safe zones to seek shelter. This includes having students or staff who are outdoors come back into the school. Each school’s emergency response plan identifies the safest location for its occupants and how to seal a room from hazardous conditions. Students will not be released or dismissed until the situation has been resolved.
Evacuation An Evacuation requires all students and staff to leave the school and go to an alternate location. This may mean only going outside and away from the building until it is safe to re-enter the school. In other cases, students and staff may need to go to an evacuation centre. Parents will be informed of the alternate location through the school’s Crisis Notification Network.
Dismissal Under some circumstances, it may be determined that it is best to dismiss students to their homes and families as expeditiously as possible. Should this be the case, every attempt will be made to alert the emergency contact for each student of the situation and to ensure young students are not left unsupervised.
On-Alert On-Alert is an early warning procedure for staff and students. The protocol instructs staff to direct students to classrooms for a status check as a preemptive step in dealing with a possible emergency or the need for a heightened state of vigilance,. On- Alert can help reduce chaos and account for students and staff prior to facing anticipated danger. Doors can remain in their current state (locked or unlocked) during an On-Alert. 

Our school division utilizes the SchoolMessenger system to deliver email, voice and text messages, straight to your mobile phone with important information about safety alerts.

To receive text messages, you must do the following: Text “Y” or “Yes” to 978338 to opt-in. To opt-out of SchoolMessenger, text "Stop." Standard data and message rates apply. Learn more.

Keeping Informed During an Emergency

During an emergency, it is unlikely you will be able to reach the school by phone. We will make every effort to contact parents directly or by one of the methods noted below.

School Messenger Notifications

Parents/guardians will be alerted to emergency situations via School Messenger. This may include a text message, email or phone call depending on the situation. Contact information for each student is based on PowerSchool contact information. 

School and Division Website and Social Media 

The Division will keep families informed by posting information regarding the emergency response on the school/division website and social media platforms.
www.mhcbe.ab.ca
www.facebook.com/MHCatholic
www.instagram.com/mhcatholic

Catholic School Board Office: 403-527-2292

When an Emergency Occurs

Although your natural instincts in an emergency may be to go to the school to safeguard your child, please understand that doing so could impede the response to the situation. Going to the school may interfere with emergency crews’ and school personnel’s efforts to deal with the emergency. Extra vehicles and people at the site make the task more difficult. Please follow the instructions provided to you through the communication channels outlined below. Please do not come to the school to pick up your child unless requested to do so.

If you arrive at the school in the midst of an emergency, please respect the protocol in progress. While we understand personal circumstances or initial reactions might move you to do something contrary to the school’s established procedures, we cannot compromise the safety of students or staff to accommodate individual requests that could put anyone at risk.

Please DO NOT CALL THE SCHOOL and DO NOT CALL YOUR CHILD’S CELL PHONE. Parents are asked not to call the school or their child’s cell phone during an emergency.

  • Phone systems need to remain available for handling the actual emergency.
  • Overloading the system may mean the school cannot communicate with first responders.
  • Calling your child’s cell phone during an emergency may put them at higher risk by disclosing their location or drawing attention to them during a lock-down.
  • Experts advise that under some circumstances cell phones and other electric devices may actually act as an ignition source for fires or explosions.

We recognize that when an emergency occurs parents will be worried and want to be reunited with their child(ren) as quickly as possible. It is our intention to make this happen. However, to ensure every student’s safety and the safety of staff, specific procedures have been established for releasing students.

Parents are asked to adhere to the Parent-Child Reunification procedures listed below. Staff work hard to ensure these procedures take place without delay. However, please understand the process will still take some time: we ask for your patience when you arrive at the Parent-Child Reunion Area.

Parent-Child Reunion Procedures

  1. A Parent-Child Reunion Area will be established. Parents will be notified at the time of the emergency of the Reunion Area’s location. The location may not be at the school — the location will depend on the specifics of the emergency.
  2. You will be required to fill out a Student Release Request Form. This ensures all students are accounted for at all times and students are only released to authorized individuals.
  3. Students will only be released to an individual designated as their legal guardian or emergency contact on the student's Emergency Card, which is completed at time of school registration. Please be sure to keep this information current with your school, as the school will only release a child to someone listed as an Emergency Contact — there will be no exceptions.
  4. Valid identification is required to pick up your child. This is required to protect your child from any unauthorized individuals attempting to pick up students. You must still present identification even if you know school personnel, as the school may be receiving assistance from other schools or outside agencies.
  5. You will be required to sign for the release of your child. This is extremely important, as it ensures your child, along with other students, is accounted for at all times. Please do not take your child from the school or evacuation centre without signing for his/her release.
  6. Once you have been reunited with your child, please leave the area immediately. This is for your own safety and that of your child.

If you are unable to pick up your child, he/she will be kept at the Parent-Child Reunion Centre until alternate arrangements can be made. Your child will be supervised at all times.

Schools are considered to be one of the safest places in our communities. However, in reality an emergency can strike anywhere at any time.

During any emergency, our first priority is the safety of our students and staff. In order to provide an effective response to any school crisis the Division has developed an Emergency Response Plan. This works in conjunction with other local emergency plans since a school emergency could require the involvement of numerous agencies. The plans created for individual schools, along with the Division Plan, are reviewed annually and after an emergency occurs.

There is an on-site emergency response team at each school, along with an Division-based Emergency Response Team, which provides support and aid to schools at time of an emergency. All staff is regularly trained on emergency protocols and drills are practiced at each school.

Although standardized protocols and procedures provide the basis for our response, the way in which we respond to an emergency is greatly influenced by the specifics of an incident. We are driven foremost by our concern of ensuring student and staff safety.

Our Division collaborates closely with local emergency personnel to ensure plans are coordinated with appropriate agencies. The Division’s plans do not replace the authority of law enforcement, fire or emergency medical services. All staff members work in full co-operation with these agencies.

For security reasons, certain components of our emergency response plans are not publicly available. However, this guide outlines the key elements of the Plan and answers questions parents frequently ask regarding emergency preparedness. I hope you find this guide helpful and informative.

We appreciate your support and assistance in our continued safety efforts.

Sincerely,

Mr. Dwayne Zarichny, Superintendent of Schools

For more information, please review the School Emergency Program document.